ConFuzzled

Hilton Rooms and Amenities

The Hilton Birmingham Metropole features the following benefits:

  • Drinks and dining at the Gild Lobby Bar, Brightsmith Bar and Coffee and Milkshake kiosk
  • Located immediately opposite Resorts World shopping and entertainment complex
  • Only a 10 minute train journey from Birmingham City Center
  • Onsite cash machine

For full details of all amenities available, visit the Hilton Birmingham Metropole website.

Breakfast

Breakfast is included for Hilton residents. To beat the crowds, we recommend arriving early, as the breakfast area is busiest after 9AM.

Opening Times
Sat – Tue: 7AM – 11AM
All other days: 6:30AM – 10:30AM

Living Well Gym, Spa Pool, and Sauna

Access to the pool, sauna and gym is included in the price for all residents of the Hilton. The Living Well gym is equipped with a range of exercise machines, with 24 hour access available. If you are not a resident at the Hilton, the last published rate per session is £10.00 (subject to change).

Wi-Fi

Wi-Fi access is available to all Hilton residents in guest bedrooms. Wi-Fi is also available throughout the convention space to all attendees at no additional cost. Hilton residents, please check the hotel welcome letter when checking in for details on how to access. Other guests, please refer to public signage in the lounge and reception areas.

Parking

The Hilton has 600 on-site parking spaces available for attendees. Parking uses a ‘per exit’ payment approach. The convention parking rate is £10 per exit. That means if you park up on the day of your arrival, but don’t exit the car park until the day you leave, you’ll still only pay £10.

We are encouraging all attendees to pre-pay their parking when they arrive, rather than on their day of departure.

Please check the welcome letter when checking in for details on how to pay or signage provided around the parking pay station. Please note, cars are parked at owners own risk.

Guests visiting the hotel must register their car details in one of two ways, please see further details of this below:

  • Before you arrive: Visit bhmparking.co.uk and use the ‘Pre Book Parking’ button*
  • After arrival: Register at any time, by visiting bhmparking.co.uk and use the ‘Pay as you go’ button

*NOTE: The ‘Pre Book’ parking button doesn’t let you reserve a space – parking will still be subject to availability.

The parking code has been sent to all attendees in the “ConFuzzled 2024 Essential Info” email.

Pet Passport

Hilton residents are allowed to bring pets for a fee, in line with their pet passport policy. To learn more, visit the Pet Passport page.

Room Types and Amenities

All bedrooms are non smoking and include the following amenities as standard:

  • LCD TV
  • Air conditioning
  • Safe
  • Tea and coffee making facilities
  • Hairdryer
  • Iron and ironing board

Checking In and Out

Check in time: 3PM onwards
Check out on 28th May: TBC
Check out on 29th May (Late Departure): TBC

Late check out options may be available when checking in, at a rate of £10 per additional hour.

Please note, whilst the hotel will endeavour to check guests in from 3pm, this is based on room availability and rooms having passed housekeeping inspection.

Standard Single


This modern Deluxe Guest Room offers an ideal choice for someone looking for a room to themself. Features a spacious walk-in shower.

14m²
Sleeps one person in 1 single bed

Standard Twin

This bright and airy guest room features twin single beds and a spacious work desk. Twin rooms consist of 2 single beds, and are an ideal option for two friends wishing to room share.

21m²
Sleeps two persons in 2 single beds

Standard Double

Newly renovated for 2022! Pictures coming soon… Double rooms consist of 1 double bed, a desk and easy chair for relaxing. It is an ideal option for couples.

21m²
Sleeps two persons in 1 queen double bed

Accessible Rooms

All bedrooms and function space in the Hilton Birmingham Metropole are accessible friendly, with a range of other facilities available to meet your needs.

A limited number of accessible rooms with wheel-in shower and emergency pull cord are available via the accessibility lottery. For more information visit the registration page.

Executive Rooms

All executive level guests enjoy exclusive access to the Hilton’s Executive Lounge.

King Executive


Featuring one king-sized bed, the spacious King Executive room boasts a seating area with sofa, large work desk and complimentary mineral water. The stylish bathroom offers a separate bathtub and shower. Some rooms offer lake views.

24m²
Sleeps two persons in 1 king double bed
To be eligible, you must be in an agreed room share

Twin Executive

Featuring twin single beds, the spacious Twin Executive room boasts a seating area with sofa, large work desk and complimentary mineral water. The stylish bathroom offers a separate bathtub and shower. Some rooms offer lake views.

24m²
Sleeps two persons in 2 single beds
To be eligible, you must be in an agreed room share

Executive Lounge

The executive lounge is an exclusive space open only to residents who have opted to upgrade to one of the executive rooms, and other Hilton Honors guests with high enough status.

The lounge is open daily offering a range of complementary refreshments, as well as light snacks and alcohol during certain times. Drinks and food are to be consumed in the lounge only, and not removed.

As the lounge is open to other Hilton guests, fursuits and furry accessories are not permitted.

Opening Times
Sat – Mon: 7:30AM – 10PM
All other days: 7AM – 11PM